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Joey Asher
President's
Perspective |
I know that I should be a better
person than this. But my main reaction to President
Obama’s State of the Union address last week was “Why
did it have to be so freakin’ long?”
I don’t have the attention span for
such things.
If I were President, I would propose
that all speeches be limited to 15 minutes, with half
that time devoted to Q&A. Now that would be change we
could believe in.
No one Wants to Hear a Long Speech
I’m not alone on this issue. Attention
spans are short. There was a study done of college
students during 50-minute lectures. Researchers found
that the students’ highest level of attention was in the
first five minutes of the lecture. After that, attention
levels dropped continuously until the 17th
minute and leveled off.
But we don’t need a study to know that
no one wants to hear you speak for more than ten
minutes. You know why you don’t watch C-SPAN? Because
most of their programming is long speeches.
During our workshops, I often ask what
would happen if the CEO or managing partner decreed that
no presentations could last longer than 10 minutes.
Most agree that their lives would be improved.
Short Speeches Are Better Because They’re Focused
State of the Union addresses are what
I call “Death Star” presentations. They’re huge and
unwieldy, saying so many things and proposing so many
ideas that we need Brian Williams or Katie Couric to
translate afterwards.
I don’t care what you reputation as an
orator is, if your speech needs someone to come on
afterwards and identify the key points for the audience,
then it’s lousy.
If all speeches were kept to 15
minutes with half the time reserved for Q&A, it would
force us all to ask a simple question: what do I really
want my audience to remember?
I was working with a health insurance
executive recently on a presentation about the value of
managed health care. Her speech was a mess and way too
long. I asked, “If you could only get your listeners to
remember three “bumper stickers” what would they be?”
She didn’t hesitate. “We save money.”
“We improve health care quality” and “We allow coverage
for a greater number of people.” That focus allowed her
to shorten her message and connect better with her
listeners.
The Q&A Holds the Attention
Instead of speaking so long, leave
lots of time for Q&A. Listeners love Q&A sessions. It’s
where the audience is most engaged and gets answers to
their issues. So why do we relegate questions to a
couple of minutes at the end?
Jack Welch, the former GE CEO, is
known as a great speaker. With small groups, he will
often dispense with prepared remarks entirely and simply
ask the audience, “What questions do you have?”
I know that approach isn’t practical
for all circumstances. But Q&A should be a much more
prominent part of all of our messages.
Next time you have to give a
presentation, remember that no one has ever complained
that a speech was too short.
Joey Asher is President of Speechworks, a selling and
communication skills coaching company in Atlanta. He has
worked with hundreds of business people helping them
learn how to communicate in a way that connects with
clients. His new book “How to Win a Pitch: The Five
Fundamentals That Will Distinguish You from the
Competition” is available on Amazon and at
www.speechworks.net. He is the author of “Selling and
Communication Skills for Lawyers” and “Even A Geek Can
Speak.” He can be reached at 404-266-0888 or joey@speechworks.net.
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