We can match the content to the context.
Speechworks offers a "toolkit" of interactive seminars that address all business communication challenges. Pick one module or combine several to customize your own program. Your team will leave the session with a series of concrete tools to help them succeed in business.
Results Oriented Meetings:
Learn to plan, conduct and participate in effective meetings. Participants learn:
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How to build personal credibility,
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How to get buy in for your idea,
- How to keep your meeting on track,
- How to generate participation.
Bottom Line Listening:
Effective listening saves time, wins business and creates understanding. Learn to give good F.A.C.E. time — even on the telephone.
- Focus:
screen out distractions and concentrate on the message.
- Acknowledge:
learn body language and verbal prompts that encourage the speaker.
- Clarify:
use techniques that uncover the true meanings, objections
and obstacles.
- Empathize:
see things from the speaker's perspective and build rapport.
Handling Questions:
Improve how you think on your feet (and seat)
- Learn to plan ahead and reduce the stress of unexpected questions,
- Prepare to handle negative questions
,
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Learn to be a patient coach with a hostile questioner,
- Develop the bridging technique that allows you to control your message.
Networking & Relationship Building;
Networking becomes fun and profitable when you have the tools to make it work. Tools include:
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Initiate a great conversation,
- Develop the memory tool for making conversation and finding a connection,
- Discover how to understand your audience's perspective,
- Create your "elevator" pitch,
- Position your services as solutions,
- Learn to organize and follow-up productively.
Group Size: 20-100 Participants.
One, Two or Three Hour Presentations available.
Call us to discuss a format that works best for your group.
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