Custom Workshops:  

The Communication Toolkit

Customize Your Own Program
 

Speechworks: The Communication ToolkitWe can match the content to the context.

Speechworks offers a "toolkit" of interactive seminars that address all business communication challenges. Pick one module or combine several to customize your own program. Your team will leave the session with a series of concrete tools to help them succeed in business.

Results Oriented Meetings:
Learn to plan, conduct and participate in effective meetings. Participants learn:

  • How to build personal credibility,
  • How to get buy in for your idea,
  • How to keep your meeting on track,
  • How to generate participation.

Bottom Line Listening:
Effective listening saves time, wins business and creates understanding. Learn to give good F.A.C.E. time — even on the telephone.

  • Focus: screen out distractions and concentrate on the message.
  • Acknowledge: learn body language and verbal prompts that encourage the speaker.
  • Clarify: use techniques that uncover the true meanings, objections and obstacles.
  • Empathize: see things from the speaker's perspective and build rapport.

Handling Questions:
Improve how you think on your feet (and seat)

  • Learn to plan ahead and reduce the stress of unexpected questions,
  • Prepare to handle negative questions ,
  • Learn to be a patient coach with a hostile questioner,
  • Develop the bridging technique that allows you to control your message.

Networking & Relationship Building;
Networking becomes fun and profitable when you have the tools to make it work. Tools include:

  • Initiate a great conversation,
  • Develop the memory tool for making conversation and finding a connection,
  • Discover how to understand your audience's perspective,
  • Create your "elevator" pitch,
  • Position your services as solutions,
  • Learn to organize and follow-up productively.

Group Size: 20-100 Participants.
One, Two or Three Hour Presentations available.

Call us to discuss a format that works best for your group.

© 2010, Speechworks/Asher Communications, Inc. |
3500 Piedmont Road, Suite 330 | Atlanta, Georgia 30305 | 404.266.0888
Speechworks: The Communication Toolkit