To Win Business Via Video Conference, Learn from Television News


Watch the recorded webinar “To Win Business Via Video Conference, Learn from Television News” If you’re interviewing for new business these days, you’re doing it via video conference. As with all interviews, the goal is still to connect and make the client think “I really like those people. I want to work with them.” But … Read More

How to Conduct Better Conference Calls During the Coronavirus Crisis

Other, Practice

Watch the recorded webinar “How to Conduct Better Conference Calls During the Coronavirus Crisis” With the world in Coronavirus lockdown, we’re all using teleconference technology more than ever. So how can we conduct teleconferences so that they seem as “normal” and “in-person” as possible? Put everyone on camera When you’re not seen, it’s easy to … Read More

Speechworks Coaching Favors the Carrot over the Stick

Other, Practice

There are many approaches to coaching new skills like public speaking. At Speechworks, we strongly favor the carrot rather than the stick. When learning something new, I’ve been on the receiving end of both carrots and sticks over the years. The sticks tend to be the experiences that well.. stick.. but not for the right … Read More

Swimming Upstream: Lisa Chang

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Coke’s Brand New Chief People Officer, Lisa Chang, Speaks Candidly About Knock-downs, Life Lessons and Making Your Voice Heard as a Powerful Woman in Leadership. When you talk to Lisa Chang today, what you hear is the poised and confident Chief People Office of The Coca-Cola Company. But, it wasn’t always that way. Earlier in … Read More

Smile and the World Smiles with You

Facial Energy

There’s wisdom in a smile when it comes to business presentations. I hail from England where smiling at a complete stranger will guarantee you a nervous glance and a wide berth. Living in the southern United States for 20 years has remedied that. I now grin merrily at strangers, and even strike up friendly conversations, … Read More

Got Nerves? How to De-Stress and Power Through that Presentation!


Nerves can get your heart pounding and your voice shaking. Nerves can make you sweat or make you short of breath. They can make your skin flush and upset your stomach. Public speaking anxiety, also known as glossophobia, can induce all these symptoms and more. It’s one of the most common social fears. In fact, … Read More

How Training “Millennials” Benefits the Entire Workforce

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An Interview with Talent Development Expert Travis Dommert An estimated 10,000 baby boomers leave the workforce every day. Current projections show millennials will make up 75% of the workforce by 2025. It’s a sea change that Travis Dommert navigates every day in his role as Senior Vice President of Jackson Healthcare – the 3rd largest … Read More